Cancellation Policy

YoshiParts functions as an online retail business. We strive to maintain the availability of the most in-demand spare parts and accessories, but we cannot have all 20 million original parts in stock. Therefore, if your vehicle is more than 10 years old, or you need a body part or interior part, we will order it for you from the manufacturer's official distribution network.

After placing an order with the manufacturer's official distribution network, we cannot cancel the order without penalty charges. Please familiarize yourself with our order cancellation policy.

Please ensure you understand our cancellation policy thoroughly before completing your purchase.

The cancellation policy is effective until the order is shipped. Once the order is handed over to the shipping company, the order return policy comes into force.

Cancellation within 24 hours

If you decide to cancel your paid order, we will not charge any cancellation fees. For orders placed on Saturday or Sunday, the 24-hour period begins from Monday at 12 AM.

Item cost: 100% refundable
Shipping cost: 100% refundable

Cancellation after 24 hours

Please note we do not collect parts in the shipping warehouse. We will clarify whether your order has started processing. If not, we can cancel it without fees. If your order is already in the process, we need to request cancellation from the distributor.

In cases where your order is already in process, we are required to request cancellation from the distributor. Please note that the fee for cancellation is imposed by the parts distributor, not by our company.

Item cost: 70% refundable (30% cancelation fee)
Shipping cost: 100% refundable

Cancellation back-ordered parts

If parts in your order fall into backorder, we will let you know the anticipated delivery timelines. It's important to understand that if you agree to wait for these parts and later decide to cancel your order, the manufacturer also retains a 30% cancellation fee.

Item cost: 70% refundable (30% cancelation fee)
Shipping cost: 100% refundable

Please ensure that you review and understand these cancellation policies before you pay the order. We aim to provide clear and fair procedures for cancellations based on the specific circumstances of each order.

If your situation is unique or if you have any questions about this policy, please feel free to contact us. Our team is always ready to assist you with any inquiries.

Our users rating
Product rating based on 28 reviews
4.6 out of 5
Honestly the best way to get oem parts direct from Japan. Ordered a wheel bearing hub, bushings, and sunroof seal for my lexus gs 350. All parts came neatly packaged and all parts were as described. Saved a couple hundred bucks too even with the shipping charge to the US from Japan. They take about a week to ship but once they ship it’s at your front door within a matter of days. Very professional company as well, I forgot to add my apartment number in my address and contacted them with the correct information. They updated my address promptly. Will 100% be returning to order parts for my car in the future.
Adam Albadawi
Thank you, yoshiparts.com for the responsive customer service and for being a reliable source of parts for my older 1994 Toyota. I have ordered from yoshi three times within 2022. The first two orders were received timely and with no problems. The third order was not received at all. According to yoshi's shipper, the parcel was lost somewhere within the U.S. Postal System so, it was not yoshi's fault. A replacement order was shipped and received. The only reason for giving them 4 stars instead of 5 was the length of time and effort that it took to convince them to send a replacement order.
South Guam
OEM parts at prices that nobody else can beat. Fast shipping to USA… I’m happy!
P. Ginez
Basically, this is my 6th time ordering parts for my XRs (which is hard to find these days). Item shipped immediately and aside from the covid-19 delays which is understandable, the package is packed well! More so, I am genuinely happy about the updates whether the item I added to my cart is available or not. It's hassle free, I've had troubles on my previous orders but they refunded it full, quickly, to my bank account and giving me updates.
EDZ
All genuine oem parts all in perfect condition I have told everyone about this site very reliable and they came extremely fast . Thanks appreciate everything.
Jay W
I am so shocked at good time, all just because needed parts for making my cars more enjoyable and change look and feel ( mudguards,flares ) area insane good shape for my VDJ79, thank you yoshi, for caring packaging and also because i can look for all parts needed for upgrading from LX to VX toyota!.
YANAN RAMIREZ GONZALEZ
77/77, Moo 5, Ratsada Subdistrict, Mueang Phuket District, 83000, Thailand
+1 786 798-7117
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